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I`ve received a connection request. What should I do?
Created on 2019-05-21 07:44:54; Last updated on 2022-01-17 07:00:17
If you have notifications turned on, you may have already or will receive an email similar to this:
Simply accept the connection request by:
1. Clicking on the green Accept button
2. Logging into your existing Tradeshift account (Note: If you have forgotten your password, please use the Forgot your password link below the password field). You can read more about resetting your password here.
3. Clicking accept in the Task app inside your Tradeshift platform account:
4. You are now connected to this new entity.
You can also view the list of all your connection requests in the Network app, by navigating to the Tradeshift Network tab. Clicking on the invitations received option, you will access the list of invitations received from other companies that would like to connect with you. The status displayed for these requests is Pending Connection, indicating that you should take action. Use the accept/reject buttons to establish a connection or reject the request. Documents cannot be exchanged with these companies until the connection is accepted.
For further information, you can navigate to your Customer's and Tradeshift's Support pages via the Support app. This gives you access to a comprehensive suite of documentation and knowledge base articles to assist your use of the Tradeshift platform.
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