Support

Couldn't find the answers to your questions? See who to contact here.

Does the Tradeshift Network have any tutorial videos to understand the process?

Yes, see the video guides in Tradeshift University and the course created especially for Unilever India & Sri Lanka suppliers here. ...

1063 0 Created on 2019-01-29 16:28:37; Last updated on 2022-05-25 02:00:34

Who do I contact for technical inquiries?

If you couldn't find the answers you need in the Knowledge Base, you can contact the Tradeshift Support team here....

1479 4 Created on 2019-01-29 16:30:58; Last updated on 2022-05-25 02:00:34

Contacting Unilever

Unilever can be contacted through their Supplier Query Form for any type of query that you might have. Please get in touch in case of invoice or payment-related queries, or if you want to sign up with Tradeshift and get started with e-invoicing.  ...

5304 10 Created on 2019-07-12 17:21:09; Last updated on 2022-05-25 02:00:35

How can I contact the Unilever Accounts Payable team?

 While viewing the document status, if you wish to raise a query with our finance service desk, click "Contact document receiver" and then “New message” Type a message in the text box and click “Send”. Note that this message is just a trigger for obtaining a link to the AP portal, the me...

25067 59 Created on 2019-07-24 11:56:36; Last updated on 2022-05-25 02:00:35